FAQ
FAQ
{SOCIAL MEDIA}
Instagram: _jacksonandco_
{CONTACT US + ISSUES}
Please contact me with any issues you have, I will be happy to do my best to resolve any issues! I do allow exchanges on any items that are not personalized with a monogram but you will be responsible for the return shipping fees. But hopefully you will love your order so much that this will not be an issue :)
Please contact me with any issues you have, I will be happy to do my best to resolve any issues! I do allow exchanges on any items that are not personalized with a monogram but you will be responsible for the return shipping fees. But hopefully you will love your order so much that this will not be an issue :)
{VERY IMPORTANT}
**Please make sure you read the entire description/ sizing of the listing before checking out. Please read description details thoroughly considering colors/sizes can slightly vary from how they appear in the display picture. Please make sure that all information that is requested from you is provided. We will not be responsible for any issues with an order if the requested information is not provided**
**Please make sure you read the entire description/ sizing of the listing before checking out. Please read description details thoroughly considering colors/sizes can slightly vary from how they appear in the display picture. Please make sure that all information that is requested from you is provided. We will not be responsible for any issues with an order if the requested information is not provided**
{WHERE ARE YOU LOCATED?}
We ore owned and operated out of Orlando, Florida
{WHAT ARE THE CREWNECKS MADE OUT OF?}
Currently we use Hanes EcoSmart sweatshirts as our vendor. They are made from up to 5% recycled material from plastic bottles, and are 50% polyester and 50% cotton! They have a slight stretch and are on the lighter side, so they are perfect for year-round wear!
{WHAT IF MY ORDER WAS DAMAGED DURING SHIPPING?}
It happens! Please send us an email with your order number and we will get it resolved for you! If you do not contact us within 24 hours of delivery about damaged items, we will not be able to accommodate. If it is a special circumstance, please email us.